Safety and support
3 answers about safety and support with Syka. Select a question to open it on its own page.
Is my money safe?
We work with regulated partners to collect and pay out funds, verify every customer, and screen every transaction against sanctions lists.
How do I avoid scams?
Syka will never ask for your password, PIN or one-time codes. Only send money to people you know and trust, and never to someone you have met only online who is pressuring you to pay.
How do I contact support?
Use the Help section in the app or email support@sykabank.com. Please include your payment reference so we can respond faster.
Still need help?
Contact support and our team will get back to you.